Terms of service

At Remain True, we believe in creating intentional products and delivering a thoughtful shopping experience. By accessing or using our website and services, you agree to the following Terms of Service.

TERMS OF SERVICE

OVERVIEW

Welcome to Remain True. The terms “we”, “us” and “our” refer to Remain True. Remain True operates this website and store, including all related information, content, features, tools, products, and services to provide you with a curated shopping experience.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

If you do not agree to these Terms, you may not access or use the Services.

SECTION 1 — ACCESS AND ACCOUNT

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You agree to provide current, complete, and accurate purchase and account information for all orders placed through the store.

You are responsible for maintaining the confidentiality of your account and for all activity that occurs under your account.

SECTION 2 — PRODUCTS

We make every effort to display product colors, details, and images as accurately as possible. However, actual colors and appearance may vary depending on your device and screen settings.

All product descriptions and pricing are subject to change at any time without notice.

We reserve the right to discontinue products or limit quantities at our discretion.

SECTION 3 — ORDERS

By placing an order, you agree that all information provided is accurate and complete.

Remain True reserves the right to refuse, limit, or cancel any order at our discretion.

Once an order has been placed and production has begun, cancellation requests may not be possible.

All purchases are subject to our Return Policy.

SECTION 4 — PRICING AND BILLING

Prices are subject to change without notice.

You agree to provide valid payment information and authorize us to charge your selected payment method for all purchases made through the store.

Applicable taxes and shipping fees may be added at checkout.

SECTION 5 — SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

Remain True is not responsible for shipping delays caused by carriers, weather, customs, or circumstances outside our control.

Once an order has been transferred to the shipping carrier, responsibility for the package passes to the customer.

SECTION 6 — INTELLECTUAL PROPERTY

All content on this website — including logos, graphics, text, images, designs, and branding — is the property of Remain True and may not be copied, reproduced, or used without written permission.

Unauthorized use of our intellectual property is prohibited.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools or services that we do not control or monitor.

Your use of any optional third-party tools is entirely at your own risk.

SECTION 8 — THIRD-PARTY LINKS

This website may contain links to third-party websites or services.

Remain True is not responsible for the content, policies, or practices of third-party sites.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify, which provides the ecommerce platform that enables us to sell products and services to you.

However, all purchases are made directly with Remain True, not Shopify.

Shopify is not responsible for any products, services, or transactions made through this store.

SECTION 10 — PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy.

Because our store is hosted by Shopify, certain information may also be processed by Shopify and its service providers in order to operate and improve the Services.

Please review our Privacy Policy for more information on how personal information is collected and used.

SECTION 11 — FEEDBACK

If you submit feedback, suggestions, reviews, or other content to us, you grant Remain True the right to use, reproduce, and publish such content for business and marketing purposes.

You agree that your submissions will not violate any laws or rights of third parties.

SECTION 12 — ERRORS AND INACCURACIES

Occasionally there may be information on the site containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability.

Remain True reserves the right to correct any errors and update information at any time without prior notice.

SECTION 13 — PROHIBITED USES

You may not use this site:

for unlawful purposes
to violate intellectual property rights
to transmit malicious software or spam
to interfere with the security or functionality of the Services
to misuse or abuse the platform in any way

We reserve the right to terminate access to the Services for violations of these Terms.

SECTION 14 — TERMINATION

We may suspend or terminate access to the Services at any time if we believe you have violated these Terms.

Any obligations or liabilities incurred prior to termination will survive termination.

SECTION 15 — DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

Remain True does not guarantee uninterrupted or error-free access to the Services.

SECTION 16 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, Remain True shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Services or products purchased through the store.

SECTION 17 — INDEMNIFICATION

You agree to indemnify and hold harmless Remain True and its affiliates from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Services.